Product
Career Services
The Busiest Season for Career Centers is Here
Fall brings some of the most important moments of the year. Students return to campus, employer activity picks up, advising demand increases, and teams need to share timely information about jobs, events, and career resources.
The latest 12twenty product updates are designed to help you prepare for that activity with more flexible advising workflows, stronger team coordination, and faster ways to connect students with opportunities.
Advising demand rarely fits neatly into a one-adviser, one-student model. During peak periods, teams need shared coverage, flexible scheduling, and clear policies that protect adviser time.
Office Hours blocks can now be associated with multiple advisers, making it easier to coordinate shared drop-in availability and distribute student demand across the team.
New appointment edit cutoffs also give you more control over when students can make changes, helping reduce last-minute disruptions and creating a more predictable experience for advisers.
Coming soon: Launching in August, a new live queue will show students how many people are ahead of them for walk-in advising. In-person and virtual appointments will flow through one unified queue, making it easier for advisers to manage demand and helping students choose the best time to join.
Together, these updates make it easier to shape advising workflows around how your team actually works.
Strong employer relationships depend on consistent follow-through and shared visibility. But when several team members are involved, important context and next steps can easily become scattered.
For our Employer Relations teams, users can mention other administrators in notes, tasks, and meetings. Mentioned colleagues receive an alert, making it easier to bring the right people into a conversation and keep everyone aligned around a shared employer relationship.
Task reminders add another layer of accountability by notifying the assigned user when follow-up is due. That means outreach, commitments, and next steps are less likely to fall through the cracks during busy periods.
For example, a team member can mention a colleague in a meeting note, assign a follow-up task, and set a reminder—all within the same workflow.
Students are more likely to engage when the right opportunity reaches them at the right time. But building newsletters around current jobs and events often requires extra manual work.
Coming at the end of July: New Email Studio content blocks will make it easier to add live job postings and event details directly to newsletter templates. Teams will be able to create timely, accurate communications without rebuilding the same information from scratch.
That means faster promotion of career fairs, upcoming programs, featured employers, and newly available roles, all while keeping communications connected to what is already happening in 12twenty.
Email Studio also now includes a File Manager, giving teams a more direct way to manage hosted files. An additional confirmation step when closing an editing session helps prevent accidental exits, while saved drafts make it easy to continue working later.
Coming soon: New School Profiles will give each school office, college, campus, or career center a dedicated place to showcase its brand, contacts, and career fairs. A centralized Career Center Calendar will make it easier for students to discover upcoming events across campus in one place.
Career services work is deeply connected. Advising, employer engagement, events, opportunities, and student communications should be connected too.
These latest updates continue 12twenty’s investment in helping teams reduce manual work, collaborate more effectively, and manage student and employer engagement from one flexible platform.
To explore all the latest Product Updates, visit the Release Notes.
Not yet a 12twenty Partner? Get a Demo.
An Office Hours block can be associated with multiple advisers. This allows several advisers to manage the same block and support shared drop-in advising.
The live queue will show students how many people are ahead of them for walk-in advising. It will support both in-person and virtual appointments within one unified queue. The feature is expected to be available in August.
Users can mention colleagues in notes, tasks, and meetings within the Employer Relations module. The mentioned administrator receives an alert, helping teams coordinate employer conversations and follow-up.
Email Design Studio is an email design tool gives your team an easier way to create polished student emails with drag-and-drop design, reusable templates, merge tags for personalization, and instant previews across desktop, mobile, and dark mode.
School Profiles will provide individual school offices, colleges, or career centers with a dedicated place to display branding, contacts, and career fairs. The Career Center Calendar will bring upcoming campus career events into one centralized view.
