Career Services

Get More Grads to Complete Your First Destination Survey

featured-blog-image
background-image
background-image
Graduation is coming—are your outcomes surveys ready?

How to Get More Grads to Complete Your First Destination Survey

Graduation season is here, and career centers are racing to capture first destination outcomes before students head off to their next adventure.

Graduation season is here, and career centers are racing to capture first destination outcomes before students head off to their next adventure.

But many grads—especially those in majors where hiring peaks after graduation—don’t yet have full-time roles lined up. Others may be working with smaller employers who hire just-in-time. That makes it tough to gather complete and accurate data, and even harder to connect with those still seeking.

To make things more challenging, some students don’t see the point of completing the survey. If it feels like it’s only helping the institution—not them—they’re likely to ignore it altogether.

65%
of graduates typically complete a first destination survey—leaving a significant gap in understanding where the rest go after graduation.

NACE First Destination Survey Standards

Give to Get: Incentives That Work

Adding a small reward can drive a big increase in responses. A few proven ideas from real institutions:

  • One university handed out “Alumni” pins attached to postcards with a QR code leading to the survey—response rates jumped immediately.
  • Another set up a prize wheel at cap and gown pickup: complete the survey, spin to win. Prizes included alumni mugs, gift cards, and commemorative tassels.

Other successful ideas include:

  • Campus merch giveaways
  • Extra credit incentives via professors
  • Alumni receptions where a completed survey is the entry ticket

These kinds of moments make the process feel fun and meaningful—and they reinforce that participation matters.

60%
of Gen Z expects communication that’s personalized and convenient—especially during transitions like graduation.

NSHSS, Gen Z Survey, 2023

Make It Easy with a Magic Link

For institutions using 12twenty’s Outcomes and Data Analytics, the magic link feature can be a game changer.

It takes students directly to their personalized survey—no login needed. Removing that barrier helps boost completion, especially during a busy time of transition.

As responses come in, staff can approve them in real time. And as the data populates, it flows directly into the 12twenty Outcomes Research Tools—giving students immediate access to salary insights, offer timelines, and top employers by major. That’s data students can actually use—and that perceived value helps drive even more participation.

You can also customize the survey to gather feedback on academic prep, the student experience, or anything else your institution wants to learn.

30%
higher response rates are reported by institutions that use personalized survey links, compared to standard survey distribution methods.

Ruffalo Noel Levitz, Survey Administration Best Practices

Use Smart Tools to Automate and Engage

Another simple but effective tactic: survey-on-login.

12twenty allows you to automatically prompt students to take the survey the next time they log into the platform—no email required. You can also collect personal emails for post-graduation outreach or offer advising appointment links for students still seeking jobs.

No Response Is Still a Signal

For Gen Z students, no response often signals that they didn’t see the value—or didn’t feel supported.

If someone indicates they’re still seeking and never hears from your office again, the survey becomes a dead end. To avoid that, use your dashboard tools to identify students still looking and follow up with personalized support.

Virtual office hours in the weeks after graduation can go a long way. Even a short check-in helps grads feel seen—and keeps them connected to your institution.

Strengthening Outcomes, One Response at a Time

Improving survey response rates isn’t just about hitting a number. It’s about building trust, showing students the value of their input, and keeping the relationship strong as they move from campus to career.

With the right tools and a few thoughtful touchpoints, career centers can gather richer insights—and offer better support when it matters most.

Capture career outcomes in real time with 12twenty

Boost response rates with personalized survey links, automate data collection, and follow up with still-seeking grads—all in one platform.